Returns
If for any reason you are not completely satisfied with a book, please return it. You will receive a full refund if it is returned within 10 working days and in its original condition. Postage costs are only refundable if the book is not as described or was damaged in the post. When returning a book please inform us, pack it securely (reusing the original packaging if possible) and obtain a free certificate of posting from the Post Office. This does not affect your statutory rights in any way.
Complaints
All complaints will be acknowledged within 5 working days. We will endeavour to resolve all disputes confidentially within 30 days.
Customer Care
Office hours: Monday to Saturday 10.00 am to 5.30 pm.
Scans of all our books are available on request - just email
[email protected], or call + 44 (0)1453 759 731.
Methods of Payment We Can Accept
Amex, Mastercard, Visa, Delta, JCB, Solo, Switch and Maestro, Bank Transfer
