Dawson, Keith — The Call Center Handbook
CMP Books, 2001. (ISBN: 1578200709) Soft cover, 8vo, Book, 382 pp., former owner's initials lower textblock edge - blue, yellown, white - reference. Very Good.
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Numero libro:
31860
$5.00 (€4.54 | £3.78 | ¥799)