STERNE, JIM — Customer Service on the Internet : Building Relationships, Increasing Loyalty, and Staying Competitive
New York, NY, U.S.A. John Wiley & Sons, Incorporated. 1996. (ISBN: 0-471-15506-3). Soft Cover. Publisher: John Wiley & Sons, Inc. 1996, Good, Soft Cover, ISBN: 0-471-15506-3, cover wear. Good.
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Numero libro:
007338
$62.49 (€56.70 | £47.30 | ¥9,979)